The community is mostly less privileged in the North & Eastern Region. It is understood that the community participation needs to be encouraged to sustain standards, quality and growth in the province. CTISL intends to implement several community development and capacity building projects to empower and to develop self confidence of the community to participate in development especially in tourism business.

CTISL also intends to provide support and facilitate (Training, Linkages and Counseling) to micro, small and medium enterprises in tourism of their business development and assist youth through tourism business start up support and tourism training.
Youth especially in the North & Eastern Region are to be supported to link up tourism training programmes on offer so that they equip themselves with the skills required to compete in the tourism job market.